Your Data, Your Rights

22rs Privacy Policy — How We Protect Your Personal Data

At 22rs we take your privacy seriously. This policy explains exactly what data we collect, why we need it, how we use it and — most importantly — what rights you have over it. No small print games, no hidden catches.

Last updated: June 2025  |  Applies to all 22rs users in Pakistan (en-PK)
256-bit SSL
No Data Selling
Your Rights Upheld
Minimal Collection
Secure Storage
Data Support 24/7
Our Privacy Commitments

Six Ways 22rs Keeps Your Data Safe

These aren't vague promises — they're specific, verifiable standards we hold ourselves to every day at 22rs.

End-to-End Encryption

Every connection between your device and 22rs is protected by 256-bit SSL/TLS encryption. Whether you're depositing via JazzCash, placing an in-play cricket bet or checking your balance, your data travels encrypted at every step.

We Never Sell Your Data

22rs does not sell, rent or trade your personal information to advertisers, data brokers or any third party for marketing purposes. Your data exists to run your account and improve our service — nothing else.

Minimum Necessary Collection

22rs collects only the data we genuinely need to operate your account, process your transactions and comply with applicable legal requirements. We don't harvest data speculatively or build unnecessary profiles.

Full User Control

You can request access to your personal data, ask for corrections, request deletion or withdraw consent at any time by contacting 22rs support. We process all such requests within 30 days.

Secure Infrastructure

All 22rs user data is stored on encrypted servers with strict access controls. Only authorised personnel with a specific operational need can access account data, and all access is logged and audited.

Breach Notification

In the unlikely event of a data security incident affecting your personal information at 22rs, we will notify you promptly and clearly — explaining what happened, what data was involved and what steps we have taken.

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Plain-language commitment: This Privacy Policy explains how 22rs collects, uses, stores and protects the personal information of players who register and use our platform. We've written it to be as straightforward as possible — if something isn't clear, please contact us and we'll explain it directly.

Section 01

Introduction

This Privacy Policy applies to all personal data collected and processed by 22rs through the website at 22rs.ws, any associated mobile applications and any other service or platform operated under the 22rs brand. When we say "personal data" in this policy, we mean any information that identifies you or could reasonably be used to identify you — your name, mobile number, CNIC details, email address, payment account details, IP address and so on.

22rs is committed to handling your personal data responsibly and transparently. We recognise that Pakistani players are understandably cautious about sharing personal information online, and we want to be completely clear about what we do and don't do with the data you share with us when you create an account or use the 22rs platform.

By registering a 22rs account or using any part of the 22rs platform, you acknowledge that you have read and understood this Privacy Policy. If you are not comfortable with any aspect of this policy, you should contact us before continuing to use the platform — our support team is available 24/7 to answer questions.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of your agreement with 22rs.

Section 02

Personal Data We Collect

22rs collects data through three main channels: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information from third-party identity verification or payment processors where required.

Registration Data

Full name, date of birth, gender, mobile number, email address and CNIC or passport number provided during account registration at 22rs.

Location & Contact

Residential address, city, province and country. This is used for identity verification and to ensure you are eligible to use the 22rs platform.

Financial Data

JazzCash or Easypaisa account numbers, bank account details and card details used for deposits and withdrawals. 22rs does not store full card numbers — payment processors handle card data under their own security standards.

Device & Technical Data

IP address, device type, operating system, browser type, session duration, pages visited and error logs generated during your use of the 22rs platform.

Betting & Gaming Activity

Records of all bets placed, games played, deposit and withdrawal history, bonus usage, VIP tier status and account balance history on the 22rs platform.

Communication Records

Records of your interactions with 22rs customer support — including live chat transcripts, emails and any attachments or documents submitted to support your account queries.

22rs does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data, except where specifically required for identity verification purposes and with your explicit consent.

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Section 03

How 22rs Uses Your Data

Every piece of data that 22rs collects is used for a specific purpose. We do not process your data in ways you wouldn't reasonably expect. The main purposes for which 22rs uses your personal data are described below.

1
Account Management

Your registration data is used to create and maintain your 22rs account, verify your identity, manage your login security and ensure only you can access your account and funds.

2
Processing Transactions

Financial data is used to process your deposits and withdrawals via JazzCash, Easypaisa, NayaPay, IBFT and other supported payment methods. 22rs must retain transaction records for legal and financial compliance purposes.

3
Platform Personalisation

Betting and gaming activity data allows 22rs to show you relevant content — upcoming matches you've previously bet on, promotions related to the games you play most, and in-play markets for sports you follow. This personalisation is entirely within the 22rs platform and is not shared with third parties for advertising.

4
Responsible Gaming Monitoring

22rs uses gaming activity data to identify patterns that may indicate problem gambling behaviour — unusually rapid deposit sequences, extended playing sessions or significant changes in betting patterns. Where such patterns are identified, 22rs may proactively contact you to offer responsible gaming tools and support.

5
Fraud Detection & Security

Technical and financial data is used by 22rs's fraud detection systems to identify suspicious account activity, prevent money laundering and protect the integrity of the platform. This processing is necessary for the security of all 22rs users.

6
Customer Support

Communication records are used to handle your queries, resolve disputes and improve the quality of 22rs customer service. Support interactions are reviewed periodically for training and quality assurance purposes.

Section 05

Data Sharing & Third Parties

22rs does not sell your personal data. We share data with third parties only where it is strictly necessary to operate the platform, comply with legal requirements or protect the security of the platform and its users. The categories of third parties with whom 22rs shares data are:

  • Payment processors: JazzCash, Easypaisa, NayaPay, SadaPay and banking partners process your payment data under their own privacy and security standards to complete your deposits and withdrawals.
  • Identity verification services: Where required for KYC (Know Your Customer) compliance, 22rs shares identity documents with certified third-party verification providers. These providers are contractually bound to process data only for verification purposes.
  • Regulatory and law enforcement authorities: 22rs will disclose personal data to regulatory bodies, law enforcement or courts where required to do so by applicable law, legal process or court order.
  • Fraud prevention networks: Limited data may be shared with industry fraud prevention services to protect against account fraud and money laundering.
  • Technology service providers: Infrastructure, hosting and analytics providers that support the operation of the 22rs platform are bound by strict data processing agreements and cannot use your data for any purpose beyond supporting 22rs services.

Important: 22rs will never share your personal data with advertising networks, social media platforms or any third party for commercial marketing purposes without your explicit consent.

Section 06

Data Retention

22rs retains your personal data for as long as is necessary for the purposes described in this policy, and no longer. Where we are required by law to retain data for a specific period, we will do so and delete it promptly at the end of that period.

  • Account data: Retained for the duration of your active account at 22rs, plus a reasonable period following account closure to resolve any outstanding disputes or legal obligations.
  • Financial transaction records: Retained for a minimum of 5 years from the date of the transaction in accordance with applicable financial record-keeping requirements.
  • Identity verification documents: Retained for the minimum period required by applicable anti-money laundering regulations, typically 5 years from account closure.
  • Customer support records: Retained for up to 3 years from the date of the last interaction to enable quality review and dispute resolution.
  • Technical logs and cookies: Session cookies expire when you close your browser. Persistent cookies and server logs are retained for the periods specified in our cookie section below.

When data is no longer required, 22rs securely deletes or anonymises it. Anonymised data (where you can no longer be identified) may be retained for statistical and analytical purposes without time limit.

Section 07

Security Measures at 22rs

22rs implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These include:

256-bit SSL/TLS Encryption

All data transmitted between your device and the 22rs platform is encrypted using industry-standard 256-bit SSL/TLS protocols.

Password Hashing

Your 22rs account password is stored as a hashed value — not in plain text. Even 22rs staff cannot retrieve your password; only you know it.

Access Controls

Access to personal data within 22rs is restricted to staff with a specific operational need. All data access is logged, monitored and subject to regular audit.

Penetration Testing

The 22rs platform undergoes regular independent security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.

While 22rs takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. You also have a responsibility to keep your account credentials secure — see our Terms and Conditions for guidance on account security.

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Section 08

Cookies & Tracking Technologies

22rs uses cookies and similar technologies to operate the platform, remember your preferences and understand how players use our service so we can improve it. A cookie is a small text file stored on your device when you visit the 22rs website.

You can control optional cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 22rs platform — for example, your odds format preference may not be saved between sessions. Required cookies cannot be disabled without preventing the platform from functioning correctly.

Section 09

Your Data Rights

You have clear rights over your personal data held by 22rs. We take these rights seriously and have processes in place to handle all such requests promptly. The table below summarises your rights and how to exercise them.

Right What It Means How to Exercise
Access Request a copy of all personal data 22rs holds about you Email privacy@22rs.ws
Rectification Ask 22rs to correct any inaccurate personal data Account Settings or Support
Deletion Request that 22rs deletes your personal data where retention is no longer necessary Email privacy@22rs.ws
Restriction Ask 22rs to restrict processing of your data in certain circumstances Email privacy@22rs.ws
Portability Receive your personal data in a structured, machine-readable format Email privacy@22rs.ws
Withdraw Consent Withdraw consent for optional communications or data processing at any time Account Settings or Support

22rs will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days — we will notify you if an extension is necessary and explain the reason for the delay.

How to make a request: Contact us at privacy@22rs.ws with the subject line "Data Request" and your registered 22rs account email address. We will verify your identity before processing any request, to protect your privacy.

Section 10

Children & Minors

22rs is strictly an adults-only platform. Our services are available only to individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18.

During the registration process at 22rs, users are required to confirm their age and may be asked to provide documentation to verify it. If we become aware that we have inadvertently collected personal data from a minor, we will immediately delete that data and close the associated account.

If you believe that a minor has registered an account at 22rs or has accessed the platform, please contact us immediately at privacy@22rs.ws so we can investigate and take appropriate action without delay.

Section 11

Changes to This Privacy Policy

22rs may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform functionality. When we make material changes to this policy, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically. Continued use of the 22rs platform after an update constitutes acceptance of the revised Privacy Policy.

Minor changes — such as correcting typographical errors or clarifying existing language without changing its meaning — may be made without prior notice.

Section 12

Contact & Data Queries

If you have any questions, concerns or requests relating to your personal data and how 22rs processes it, please contact us through any of the following channels. We will treat all privacy-related queries with the same priority as account support requests.

Privacy Email

privacy@22rs.ws — dedicated to data and privacy queries. We aim to respond within 5 business days.

Live Chat

Available 24/7 on the 22rs platform — useful for quick questions about your account data or cookie preferences.

FAQ

Our FAQ page covers common questions about data, accounts and privacy at 22rs in plain language.

Happy With How 22rs Protects Your Privacy?

Register your free account in under 2 minutes. Deposit from Rs 200 via JazzCash or Easypaisa and bet on cricket, PSL, Teen Patti and more — knowing your data is safe with 22rs.